Billing policy

Refund Policy

This policy explains how refund and cancellation requests for United World AI subscriptions are handled.

Effective date: 2 September 2026

Cancellation

A customer may cancel a recurring subscription to prevent future renewals. Cancellation does not automatically refund charges for a subscription period that has already started.

Refund eligibility

Unless a refund is required by applicable law, subscription fees are generally non-refundable after access to the service has been provided. Refund requests may be reviewed for circumstances such as duplicate charges, billing errors, or a paid service that was not provided as described.

How to request a refund

Send the request to info@ai-unitedworld.com with the account email and enough transaction information to identify the purchase. Do not send payment card details by email.

Paddle payments

Paddle acts as merchant of record for United World AI subscription payments. Approved refunds may therefore be processed through Paddle and may also be subject to Paddle's applicable buyer terms and payment procedures.

Consumer rights

Nothing in this Refund Policy limits mandatory statutory rights available to a customer under applicable consumer law.

Contact

Refund and billing questions: info@ai-unitedworld.com